Privacy Policy

Effective Date: 20.08.2024

This privacy statement (“Privacy Policy”) is provided to you by Cloud Sailor AS (“Company”) and covers how we use your sensitive data.

Introduction

Welcome to Svalbard Guide. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information, including personal and location data, when you use our app.

Information We Collect

1.1 Location Data

Precise Location (ACCESS_FINE_LOCATION): We collect and use precise location data to provide location-based services, such as real-time alerts, navigation assistance, and information about nearby attractions. This data is only accessed when the app is in use.

Approximate Location (ACCESS_COARSE_LOCATION): For features that do not require precise location, we may collect approximate location data to enhance your experience while conserving device battery life.

Background Location (ACCESS_BACKGROUND_LOCATION): Background location data is collected only when it is critical to the app’s core functionality, such as continuous location tracking for real-time updates or alerts when you are near specific points of interest. This access is strictly limited to essential features that would not function without it.

1.2 Other Personal Information

User-Provided Information: We may collect personal information that you provide directly, such as your name, email address, and preferences.

Usage Data: We collect data about your interactions with the app, including features you use, pages you visit, and the actions you take. This helps us improve the app and provide a better user experience.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing Services: We use your information, including location data, to deliver and improve the services offered through our app. This includes delivering personalized content based on your location.

User Experience: Location data helps us enhance the app’s functionality, such as by providing relevant local recommendations or sending alerts based on your location.

Compliance and Security: We may use your data to comply with legal obligations, resolve disputes, and enforce our agreements.

Location Data Usage

Your location data is used specifically for:

Core Functions: Providing navigation services, nearby attractions, weather updates, and other location-based features that are central to the Svalbard Guide experience.

User-Initiated Features: To support user-initiated actions, such as searching for nearby points of interest.

Minimal Necessary Access: We request the least amount of location access required for the feature you are using, such as approximate instead of precise location when appropriate.

User Control and Permissions

Permission Requests: We will request your explicit permission before accessing your location data.

Manage Permissions: You can control and manage location permissions through your device settings at any time.

Data Revocation: If you choose to revoke location access, some features of the app may not function properly.

Sharing Your Information

Third-Party Services: We may share your location data with third-party service providers who assist us in delivering our services, such as mapping services or analytics providers. These third parties are required to protect your data and use it only for the purposes for which it was provided.

No Sale of Personal Data: We do not sell your personal information, including location data, to any third parties.

Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities.

Data Retention

User Control: You have the ability to control and manage your location data preferences through your device settings. You can disable location access at any time, although this may impact the functionality of certain app features.

Data Retention: We retain your location data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After this period, your data will be deleted or anonymized.sonal and location data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. After that, data will be securely deleted or anonymized.

Security of Your Information

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

Compliance with Google Play Requirements

Our app fully complies with Google Play’s policies, including those related to the collection and use of location data. We only collect and use data necessary for the app’s functionality and ensure transparency with users about how their data is handled.

Children’s Privacy

Svalbard Guide is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

International Data Transfers

If you are accessing Svalbard Guide from outside the country where our servers are located, your data may be transferred across borders and stored in different jurisdictions. We take appropriate safeguards to ensure your data remains protected.

Your Data Rights

You have the right to:

Access: Request access to the personal data we hold about you.

Correction: Request corrections to any inaccurate or incomplete data.

Deletion: Request the deletion of your data, subject to certain exceptions.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will notify you by updating the date at the top of this policy and providing a notice within the app.

Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact us at:

Email: support@cloudsailor.com

Address: Cloud Sailor AS NO 917 309 531 MVA